SuccessFactors Unveils New Research Service, Links Performance
Early Findings Show Companies Can Achieve 80% Increase in Per-Employee Profit
Weber Shandwick Worldwide
SAN MATEO, Calif. - May 15, 2006 - SuccessFactors, Inc., the global leader in on-demand performance and talent management solutions, today announced a new consultative research service that will help companies evaluate and improve the financial return of their talent management initiatives. SuccessFactors Research will work closely with current and prospective customers to identify and implement best practices based on research data from more than 450 existing customers and 1.5 million users, including analysis of key competencies that correlate with sound financial performance across industries and through different maturity phases.
The new service will be provided by a team of consultants led by Erik Berggren, Director of Customer Results, who joins the company from Capgemini Consulting Services with experience from working with more than 30 clients in the U.S. and Europe. Prior to that he founded a research-based consulting company to define and implement measurement systems. SuccessFactors will leverage the learning from this research to fuel continuous software improvements as part of SuccessFactors' monthly updates.
Winning companies know that performance and talent management pays both top-line and bottom-line dividends," said Lars Dalgaard, SuccessFactors' founder and CEO. "Human capital is not discussed on earnings calls, but it is typically the company's most valuable asset in executing the strategy and differentiating from competition. With SuccessFactors Research, we can now help any company apply expert methodologies and tools to build a more tangible link between their human capital assets and financial performance."
Initial analysis by SuccessFactors Research shows that customers can achieve more than 80 percent increase in net profit per employee, based on clients who have worked with SuccessFactors for more than two years on performance and talent management initiatives. The early analysis is based on publicly available financial information and customer implementation data for companies representing close to 200,000 employees and crossing a variety of vertical markets, including technology, banking and financial services, retail, and manufacturing.
"Our customers are finding that effective use of leading-edge technology for performance and talent management can deliver real financial rewards," said SuccessFactors' Rob Bernshteyn, Senior Director of Product Marketing, and one of the driving forces behind the development of the Research organization at SuccessFactors. "In fact, for the companies we have assessed to date, they actually achieved their per-employee profit increases while also increasing their headcount by 10 percent on average. With SuccessFactors Research, we can help more companies reap similar rewards by illuminating the best practices and improving the software that makes their intangible assets more tangible - while helping them driving better financial performance."
With the highest industry renewal rate, SuccessFactors is the established global leader in providing on-demand, Web- based, integrated performance and talent management solutions. SuccessFactors, founded in 2001, delivers software and solutions that help companies of all sizes implement effective workforce performance management strategies that align employee performance with bottom-line business results. The company has more than 450 customers across all industry sectors, including General Motors, Cooper Tire & Rubber Company, Invitrogen, MasterCard International, Volkswagen of North America, Reebok, Pep Boys, Lancaster General Hospital, Grant Thornton, British Telecom and Textron. SuccessFactors has headquarters in San Mateo, Calif., and has multiple worldwide offices. The applications are being used in 102 countries and in multiple languages. For more information on SuccessFactors, visit www.successfactors.com or call (800) 809-9920.